Pricing

Transparent IT support & web design pricing

Fixed monthly plans that turn unpredictable IT bills into one predictable number. The full rate card is on this page, and there are no hidden fees.

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All figures exclude VAT. Managed agreements run monthly with 30 days' notice and no minimum spend. This is an estimate, not a quote. The real number depends on servers, sites and what you already have. Add-ons and what's included.

Managed IT · per user / month · excl. VAT

Complete IT management, per user

Every plan is a fixed monthly agreement covering the day-to-day: monitoring, updates, security and a helpdesk your team can actually reach.

Essential

Reliable core cover for simpler setups.

£50btn
Choose Essential
  • 24/7 remote monitoring & alerting
  • Automated patch management
  • Business-hours helpdesk (Mon–Fri, 8am–6pm)
  • Endpoint antivirus protection
  • Asset register & documentation
  • Monthly health report

Complete

For compliance exposure or genuine out-of-hours needs.

£108btn
Choose Complete
  • Everything in Professional, plus:
  • 24/7 support cover, out-of-hours included
  • SIEM & log retention
  • Managed detection & response (MDR)
  • Compliance reporting
  • Annual disaster-recovery test

All managed plans run on a simple monthly agreement with no minimum spend (excl. VAT). Not sure how many users you have? We'll work it out together on a free call.

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What we actually hold

Hourly rates

On a plan, most issues are already included

When work falls outside your plan, or you have no agreement at all, here's what it costs.

On a plan£86/hr

Out-of-scope work for contract clients

No contract£126/hr

Pay-as-you-go break-fix

Out-of-hours£167/hr

Evenings & weekends, 2-hour minimum

Without an agreement you pay about 47% more per hour, and the emergencies always seem to land out-of-hours. All rates exclude VAT.

Billing you can audit

You can see exactly how the bill is built

The rates on this page are not marketing numbers that get quietly reinterpreted at invoice time. They sit in the client portal, and every managed client can open these screens themselves.

Add-ons

Compliance & infrastructure add-ons

Security and compliance packs, plus cover for the servers and network kit behind your team.

Add-onWhat's includedPrice
Cyber Essentials (managed)Certification readiness and submission support, with continuous control monitoring and evidence collection. IASME certification fee billed separately.£99per client / month
Cyber Essentials Plus (readiness)Hands-on pre-assessment testing and remediation to ready you for the annual CE Plus audit by an accredited assessor.£1,755per year
NHS DSPT compliance packDSPT submission, practice-management isolation, immutable backups and staff training. For dental & healthcare practices.£297per practice / month
UK GDPR supportRecords of processing, DPIA support, breach procedure and an annual policy review.£13per user / month
Server managementMonitoring, patching and backup verification for each physical or virtual server.£162per server / month
Network device managementFirewall, switch or WAP. Config backup, firmware and monitoring.£34per device / month
Microsoft 365 licencesResold and managed on your behalf, billed monthly alongside your contract.At listmanaged for you
Project work

Fixed, honest pricing for bigger jobs

Migrations, installs and audits, quoted up front.

Microsoft 365 migration

£77

per mailbox · excl. VAT

Full mailbox and data migration with a managed user cutover. No lost email, no downtime surprises.

Network / server install

£855

per day on-site · excl. VAT

On-site project day rate. Hardware supplied at cost plus 20%, quoted before we start.

Security audit

£1,485

fixed fee · excl. VAT

A fixed-fee vulnerability and policy review with a clear written report and prioritised actions.

Web design packages

Websites, designed & hosted by your IT team

Professional, responsive websites. Prices shown plus VAT.

Essential Web

For individuals, freelancers and micro-businesses.

£270+ VAT

then £39/month

Choose Essential Web
  • 1-page responsive website
  • Mobile-optimised design
  • Basic SEO setup

Complete Digital

For growing businesses and e-commerce startups.

£900+ VAT

hosting free year one: £84/month, then £99

Choose Complete Digital
  • Up to 10 custom pages
  • Basic e-commerce functionality
  • Payment gateway integration
  • Performance & security pack
  • Hosting free for year one

The pricing questions we hear most

Are your prices inclusive of VAT?+

Managed IT plans and add-ons are shown excluding VAT. Web design packages are shown plus VAT. VAT is applied where it's due, and it's always spelled out on your quote and invoice, never a surprise.

Is there a minimum term or a long tie-in?+

No long lock-ins and no minimum spend. Plans run on a simple monthly agreement you can cancel with 30 days' notice. Billing is by Direct Debit on the 1st, so there's nothing to chase.

What counts as a “user”?+

A user is each person whose devices and accounts we look after. As your team grows or shrinks, we adjust your plan accordingly.

How much does IT support cost per user?+

Our managed IT plans are £50, £77 and £108 per user per month excluding VAT. The right tier depends on how much security, backup and out-of-hours cover you need.

Ready for IT that finally behaves?

Tell us about your setup and we'll come back within one business day with a free, no-obligation IT health check.

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