On-site when it matters
We are based in RM9. Hardware failures, network faults and new-office setups get a person on site, not a remote session that cannot help.
- Based in Dagenham RM9
- On-site across RM8–RM10
- Remote support as standard
IT support in Dagenham
We are not a London firm with a Dagenham landing page. Our office is on Tallow Close, RM9. That is where we actually work.
A local IT company, actually based here
Search for IT support in Dagenham and most of the results are firms in central London, or national providers with a templated page for every borough. We are registered at Tallow Close, Dagenham, RM9 6EF. When a server needs hands on it, we are minutes away rather than an hour and a congestion charge away.
Dagenham's business base is not the same as central London's, and pretending otherwise produces bad IT advice. Alongside the Ford engine plant and the logistics and light-manufacturing units around Dagenham Dock and Beam Reach, most of what we support here is smaller: construction and trade firms, transport and haulage operators, care providers, professional practices and independent retailers along Heathway and Merrielands. Those businesses tend to have a handful of office PCs, a lot of staff working from phones and vans, and no in-house IT.
That shapes what actually matters. Remote monitoring and patching does most of the heavy lifting, mobile devices matter as much as desktops, and someone needs to be able to physically attend when a router or a till system fails. That is the part remote-only providers quietly cannot do.
Built for smaller teams
Most Dagenham businesses we support run between five and fifty users. Our plans are priced per user so you are not paying for enterprise overhead.
- From £50 per user/month
- No minimum spend
- Monthly rolling, 30 days' notice
Trades and mobile workforces
Staff working from vans and sites need their devices, email and files to work away from a desk, and to be secured when a phone goes missing.
- Mobile device management
- Microsoft 365 on any device
- Remote wipe & recovery
Compliance for contracts
Larger contractors and public-sector buyers increasingly ask suppliers for Cyber Essentials before they will sign.
- Cyber Essentials readiness £99/mo
- CE Plus readiness £1,755/yr
- UK GDPR support £13/user
Getting to you
From our office it is a short drive to anywhere in RM8, RM9 and RM10, and straight out along the A13 or the A1306 for Dagenham Dock and the Beam Reach and London Riverside estates. Dagenham Heathway, Dagenham East and Becontree are all on the District line, so we can also reach you without a van when the job does not need one.
The area is changing quickly. Eastbrook Studios at Dagenham East and the continuing Barking Riverside build-out are bringing new businesses and new premises into the borough. New premises mean new cabling, new Wi-Fi and new connectivity decisions, which are much cheaper to get right at fit-out than to retrofit afterwards.
What we do for Dagenham businesses
Talk to us about Dagenham
Alpha IT Solutions Ltd
Tallow Close, Dagenham, London, RM9 6EF
Phone: 020 3411 1886
Email: info@alphaitsolutions.uk
Office hours: Monday to Friday, 9am to 6pm
Tell us what you are running and we will come back within one business day with a free, no-obligation IT health check. Our full rate card is on the pricing page. We publish it so you can rule us in or out before you pick up the phone.
Frequently asked questions
Are you actually based in Dagenham?+
Yes. Alpha IT Solutions Ltd is registered at Tallow Close, Dagenham, RM9 6EF, and that is where the team works from. It is a genuine local office, not a virtual address on a location page.
How quickly can you get to us?+
For most of RM8, RM9 and RM10 we are a few minutes away by road. Response targets depend on your plan. Our Complete tier carries a one-hour response target, and 24/7 monitoring means we often raise the ticket before you do.
Do you cover Becontree and Chadwell Heath?+
Yes, along with Dagenham Dock, Beam Reach and the wider Barking and Dagenham borough. Anything within the RM postcodes is straightforward for us to attend.
We only have about eight staff. Are we too small?+
No. There is no minimum spend, so a team of that size is a normal fit on any tier. Most of the businesses we support in Dagenham are under fifty users.
Can you help with a new unit or office fit-out?+
Yes. Network design, cabling, Wi-Fi coverage and server installation are all part of what we do. On-site installation work is £855 per day. Getting this right during fit-out is far cheaper than reworking it later.
Do you support staff working from vans and sites?+
Yes. Mobile device management, Microsoft 365 across phones and tablets, and the ability to remotely lock or wipe a lost device are all standard on our managed plans.
Other areas we cover
IT support in Dagenham, done properly
Free, no-obligation IT health check. We'll tell you what's actually wrong and what it costs to fix.