Someone who owns it
The value of a managed agreement is not the technology. It is that responsibility stops being ambiguous.
- Named point of contact
- Documented environment
- Monthly health reporting
IT support in Hornchurch
Independent practices and long-established family firms across RM11 and RM12, supported properly and without enterprise pricing.
Small, established, and usually under-supported
Hornchurch's business community is dominated by owner-managed firms that have been trading a long time: dental and veterinary practices, opticians, accountants and financial advisers, estate agents, independent retailers along the High Street and Station Lane, and professional services around Emerson Park and Elm Park.
These are exactly the businesses that fall through the gap in the IT market. They are too small to interest an enterprise provider, and too dependent on their systems to be well served by whoever fixed the printer last time. We regularly find the same things: a backup nobody has tested, an ex-employee's account still active, a practice management system running on an unsupported operating system because replacing it feels too risky.
None of those are difficult problems. They persist because nobody owns them.
Practice and clinical systems
Patient and client systems need backup, access control and a clear line on who can see what.
- Access control & audit
- UK GDPR support £13/user
- Tested restores
Getting off unsupported software
Old systems are usually kept because replacing them feels risky. Staged migration removes the risk without a big-bang cutover.
- Staged, reversible migration
- Microsoft 365 £77/mailbox
- Rollback at every step
Website and IT together
Independent firms often have a website nobody maintains. We build and host, so it sits under the same agreement.
- Sites from £270
- Hosting & maintenance
- Security patching included
Covering RM11 and RM12
We are based in Dagenham, roughly four miles from Hornchurch. Hornchurch and Elm Park are on the District line, and the A124 runs directly between us, so on-site visits across RM11, RM12 and out towards Upminster are routine.
For a small practice, the honest first step is usually an audit rather than a proposal. We will tell you what you actually have, what is genuinely at risk and what can safely be left alone. If the answer is that you need less than you thought, we will say so.
What we do for Hornchurch businesses
Talk to us about Hornchurch
Alpha IT Solutions Ltd
Tallow Close, Dagenham, London, RM9 6EF
Phone: 020 3411 1886
Email: info@alphaitsolutions.uk
Office hours: Monday to Friday, 9am to 6pm
Tell us what you are running and we will come back within one business day with a free, no-obligation IT health check. Our full rate card is on the pricing page. We publish it so you can rule us in or out before you pick up the phone.
Frequently asked questions
Do you cover Emerson Park, Elm Park and Upminster?+
Yes. RM11, RM12 and the surrounding Havering area, including Upminster. We are about four miles away in Dagenham, with the A124 and the District line between us.
We are a four-person practice. Is that too small for a managed plan?+
Not at all. There is no minimum spend, so a four-person practice pays for four users at whichever tier you choose, from £200 a month on Essential. If a retainer still is not the right shape for you, we will say so and suggest a one-off audit and a fixed-scope piece of work instead.
Our practice software only runs on an old version of Windows. Can you help?+
Yes, and it is common. The first step is establishing whether the vendor supports a newer version, then isolating the machine so an unsupported system is not sitting openly on your network while you plan the move.
How do we know our backups actually work?+
You test a restore. That is the whole answer, and it is why our managed backup includes scheduled test restores rather than just a nightly job and a report nobody opens.
Can you look after our website as well?+
Yes. We build, host and maintain sites from £270, and because we also run your IT, the domain, email records, hosting and security all sit with one team instead of two who blame each other.
Other areas we cover
IT support in Hornchurch, done properly
Free, no-obligation IT health check. We'll tell you what's actually wrong and what it costs to fix.